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Privacy Policy

Subject
  • Introduction
  • Which data?
  • With whom?
  • How?
  • Your Rights
  • Changes
  • Contact

Introduction

At Groupe ISM, we are committed to protecting the privacy and security of the personal information you entrust to us. This privacy policy explains how we collect, use, disclose, and retain your personal data, in accordance with Quebec’s Law 25 on the protection of personal information in the private sector.

What personal data do we collect and why?

We collect the following personal data when you use our website or services:

  • Your name, email address, and other information you voluntarily provide in order for us to deliver our services, communicate with you, and respond to your requests.
  • Your résumé (CV) and other submitted documents will be retained by Groupe ISM for individuals using the spontaneous application feature.
  • Your preferences, interests, comments, and reviews, in order to personalize your experience, offer products and services tailored to your needs, and gather your feedback.
  • Your IP address, browser, operating system, browsing history, and cookies, in order to analyze website usage, improve performance, detect and resolve technical issues, and measure the effectiveness of our advertising campaigns.

 

We do not collect sensitive personal data such as your ethnic origin, sexual orientation, political opinions, religious beliefs, health status, or criminal record.

Who do we share your personal data with?

We do not sell, rent, or disclose your personal data to third parties without your consent, except in the following cases:

  • We may disclose your personal data if required by law or a competent authority, or if we believe in good faith that it is necessary to protect our rights, property, or safety, or that of others, or to prevent or detect fraud, crime, or other unlawful activities.
  • We may transfer your personal data to a third party in the event of a merger, acquisition, restructuring, asset sale, or any other transaction involving a change in control of our company. In such cases, we will inform you of any changes affecting the processing of your personal data and give you the option to withdraw your consent or delete your account.

 

 

How do we protect your personal data?

We take appropriate technical, organizational, and legal measures to protect your personal data against loss, theft, unauthorized access, alteration, disclosure, or destruction. These measures include:

  • The use of encryption protocols, firewalls, passwords, and other security technologies to protect our IT systems and your personal data.
  • Limiting access to your personal data to only those employees, agents, and service providers who need it to perform their duties and who are bound to respect the confidentiality and security of your personal data.
  • Training and raising awareness among our staff about best practices for personal data protection and compliance with applicable laws and policies.
  • Regularly reviewing and updating our policies, procedures, and contracts relating to the protection of personal data.
  • Retaining your personal data only for as long as necessary for the purposes for which it was collected, or as required by law or contract.

What are your rights regarding your personal data?

In accordance with Quebec’s Law 25, you have the following rights regarding your personal data:

  • You have the right to access your personal data and obtain a copy of it.
  • You have the right to rectify your personal data if it is inaccurate, incomplete, or outdated.
  • You have the right to withdraw your consent to the processing of your personal data at any time, if the processing is based on your consent.
  • You have the right to object to the processing of your personal data for legitimate reasons, unless the processing is necessary for the execution of a contract, to comply with a legal obligation, or to protect our legitimate interests.
  • You have the right to request the restriction of processing of your personal data in certain circumstances, for example if you dispute the accuracy or legality of your personal data, or if you need it for the establishment, exercise, or defense of legal claims.
  • You have the right to request the deletion of your personal data in certain circumstances, for example if your data is no longer necessary for the purposes for which it was collected, if you withdraw your consent, if you object to the processing, or if your personal data was subject to unlawful processing.
  • You have the right to file a complaint with the Commission d’accès à l’information du Québec if you believe that your rights have been violated or that your personal data has been unlawfully processed.

Changes to this policy

We may update this privacy policy from time to time. If we make significant changes, we will inform you by email or through a notification on our website.

Contact

If you have any questions regarding this privacy policy, please contact us in the following way:

Simon-David Williams, President and Chief Executive Officer, serves as the Privacy Officer for personal information within our company.

In this capacity, he ensures compliance with our obligations regarding the protection of personal information. He is also responsible for processing requests for access and/or correction of the personal information in our possession.

He can be contacted by phone at 514-253-8111, extension 102, or by email at vieprivee@groupeism.ca.