Security Operations Center (SOC) Analyst
📍 Cybersecurity | Analysis | Incident Response
You enjoy digging into what’s behind an alert—and stepping in when every minute matters.
When a security signal appears, you want to understand what’s really happening.
You enjoy investigating, qualifying threats, and responding with a structured, methodical approach.
And you want to grow in an environment where cybersecurity is concrete, hands-on, and constantly evolving.
At ISM, we’re looking for a SOC Analyst to monitor, analyze, and protect the IT environments of multiple clients, working closely with internal teams and security experts.
🚨 Your Impact
Here, you’re at the core of security detection and incident response.
On a day-to-day basis, you will:
- Monitor, analyze, and process security alerts from EDR/MDR platforms, antivirus solutions, dark web monitoring, and network devices
- Detect, investigate, and respond to threats (account compromise, malware, abnormal activity, etc.)
- Actively participate in incident response activities: mitigation, analysis, eradication, and recovery
- Collaborate with multiple teams to help secure client environments
- Work across multiple IT environments, allowing you to continuously face new cybersecurity challenges and expand your expertise
- Respond to critical security incidents, sometimes outside regular business hours, when the situation requires it
No everyday are the same. Every alert is a new scenario to analyze.
🧩 What You’ll Be Doing
- Take ownership of alerts generated by security and monitoring tools
- Analyze suspicious events and assess their risk level
- Contribute to incident response activities and security investigations
- Review and assess vulnerability advisories (CVEs) from vendors such as Microsoft, Cisco, SonicWall, Dell, HP, and others
- Proactively contribute to the improvement and evolution of security controls and tools
- Perform post-incident analysis to identify improvement opportunities for clients
- Collaborate with technical teams during remediation or mitigation efforts
- Thoroughly document incidents, analyses, and procedures
- Share your knowledge and contribute to the continuous growth of the SOC team
🧠 Who we’re Looking For
You don’t need to know everything—but you’ll recognize yourself here:
- 3 to 5 years of experience in IT or cybersecurity
- Experience in a multi-client environment
- DEP in IT or DEC in Network and Security Management (or equivalent)
- Strong interest in threat detection, analysis, and incident response
- Excellent analytical skills with strong attention to detail, without losing sight of the bigger picture
- Autonomous, disciplined, and proactive
- Ability to handle pressure and manage multiple priorities simultaneously
- Comfortable working both independently and as part of a team
- Customer service–oriented mindset
- Bilingualism (an asset)
- Willingness to work non-standard schedules depending on incidents or critical situations
- Available and committed to responding to major security incidents, including overtime when required
- Open to occasional and urgent on-site client visits when the situation requires it
🛡️ Technical Skills
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- Strong understanding of security controls: antivirus, EDR, IDS/IPS, firewalls, email filtering
- Knowledge of cyber threats (malware, attack vectors, and techniques)
- Solid knowledge of Microsoft 365 and basic familiarity with Azure
- Strong networking fundamentals (DHCP, DNS, IPv4, VLAN, VPN)
- Good knowledge of modern operating systems (workstations and servers)
- Ability to operate across diverse SMB IT environments
Certifications (an asset): MS-500, Security+
🧡 Why ISM
Because we believe cybersecurity is built first and foremost by curious, committed people who enjoy learning together.
At ISM, you’ll find:
- An accessible, skilled team where collaboration comes naturally
- An environment where knowledge sharing and continuous learning are truly valued
- A high level of trust, autonomy, and freedom
- Real schedule flexibility
- Remote work options
Benefits include:
- A comprehensive insurance plan (prescription drugs, dental, health care, disability, and life insurance)
- 4 paid sick days
- Monthly FUN ISM activities
- Christmas party, annual BBQ, sugar shack outing, and more
👉 Fun fact: Even in cybersecurity, our offices are located across from a horse stable, surrounded by open fields.
Analyzing threats… with a view of nature 🐎🌾
👉 Want to join the ISM SOC?
If you’re driven by analysis, investigation, learning, and protecting diverse IT environments, we want to hear from you.