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Security Operations Center (SOC) Analyst

📍 Cybersecurity | Analysis | Incident Response

You enjoy digging into what’s behind an alert—and stepping in when every minute matters.
When a security signal appears, you want to understand what’s really happening.
You enjoy investigating, qualifying threats, and responding with a structured, methodical approach.
And you want to grow in an environment where cybersecurity is concrete, hands-on, and constantly evolving. 

At ISM, we’re looking for a SOC Analyst to monitor, analyze, and protect the IT environments of multiple clients, working closely with internal teams and security experts. 

🚨 Your Impact

Here, you’re at the core of security detection and incident response. 

On a day-to-day basis, you will: 

  • Monitor, analyze, and process security alerts from EDR/MDR platforms, antivirus solutions, dark web monitoring, and network devices 
  • Detect, investigate, and respond to threats (account compromise, malware, abnormal activity, etc.) 
  • Actively participate in incident response activities: mitigation, analysis, eradication, and recovery 
  • Collaborate with multiple teams to help secure client environments 
  • Work across multiple IT environments, allowing you to continuously face new cybersecurity challenges and expand your expertise 
  • Respond to critical security incidents, sometimes outside regular business hours, when the situation requires it 

No everyday are the same. Every alert is a new scenario to analyze.

🧩 What You’ll Be Doing

  • Take ownership of alerts generated by security and monitoring tools 
  • Analyze suspicious events and assess their risk level 
  • Contribute to incident response activities and security investigations 
  • Review and assess vulnerability advisories (CVEs) from vendors such as Microsoft, Cisco, SonicWall, Dell, HP, and others 
  • Proactively contribute to the improvement and evolution of security controls and tools 
  • Perform post-incident analysis to identify improvement opportunities for clients 
  • Collaborate with technical teams during remediation or mitigation efforts 
  • Thoroughly document incidents, analyses, and procedures 
  • Share your knowledge and contribute to the continuous growth of the SOC team 

🧠 Who we’re Looking For

You don’t need to know everything—but you’ll recognize yourself here: 

  • 3 to 5 years of experience in IT or cybersecurity 
  • Experience in a multi-client environment 
  • DEP in IT or DEC in Network and Security Management (or equivalent) 
  • Strong interest in threat detection, analysis, and incident response 
  • Excellent analytical skills with strong attention to detail, without losing sight of the bigger picture 
  • Autonomous, disciplined, and proactive 
  • Ability to handle pressure and manage multiple priorities simultaneously 
  • Comfortable working both independently and as part of a team 
  • Customer service–oriented mindset 
  • Bilingualism (an asset) 
  • Willingness to work non-standard schedules depending on incidents or critical situations 
  • Available and committed to responding to major security incidents, including overtime when required 
  • Open to occasional and urgent on-site client visits when the situation requires it 

🛡️ Technical Skills

    • Strong understanding of security controls: antivirus, EDR, IDS/IPS, firewalls, email filtering 
    • Knowledge of cyber threats (malware, attack vectors, and techniques) 
    • Solid knowledge of Microsoft 365 and basic familiarity with Azure 
    • Strong networking fundamentals (DHCP, DNS, IPv4, VLAN, VPN) 
    • Good knowledge of modern operating systems (workstations and servers) 
    • Ability to operate across diverse SMB IT environments 

    Certifications (an asset): MS-500, Security+ 

🧡 Why ISM

Because we believe cybersecurity is built first and foremost by curious, committed people who enjoy learning together. 

At ISM, you’ll find: 

  • An accessible, skilled team where collaboration comes naturally 
  • An environment where knowledge sharing and continuous learning are truly valued 
  • A high level of trust, autonomy, and freedom 
  • Real schedule flexibility 
  • Remote work options 

Benefits include: 

  • comprehensive insurance plan (prescription drugs, dental, health care, disability, and life insurance) 
  • 4 paid sick days 
  • Monthly FUN ISM activities 
  • Christmas party, annual BBQ, sugar shack outing, and more 

👉 Fun fact: Even in cybersecurity, our offices are located across from a horse stable, surrounded by open fields.
Analyzing threats… with a view of nature 🐎🌾 

👉 Want to join the ISM SOC?

If you’re driven by analysis, investigation, learning, and protecting diverse IT environments, we want to hear from you.

Candidacy

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